The company doesn't give a crap. They get our money regardless so why should they fix anything. So f*ing annoyed right now. I've tried logging out and in on computer, Apple TV and iPhone. Turn off the subtitles episode plays fine until the next one starts and they come back on. Idiots working at Max need to fix this garbage already. Welcome to Apple Support Communities. The information below may help with the HBO Max app not working on the Apple TV. If you're experiencing an issue with opening the HBO Max app, we first recommend restarting the Apple TV. Restarting refreshes the system software and may resolve the issue.
Go to Display Settings, and toggle the Preset button from Apple Display (P3-600nits), to either HDTV Video or one of the other presets, and then toggle BACK to the Apple Display (P3-600nits) preset. Do this while playing a video in the MAX app, and the video should play correctly.

09:33 am (IST): Now many HBO Max users have been facing issues while trying to watch the 1st episode of ā€˜House of the Dragon’, the new Game of Thrones spin-off series. According to multiple reports ( 1, 2, 3 ), HBO Max app is crashing when users try to load the episode. Fortunately, the HBO Max team is already aware of the problem and they

While HBO works on a permanent fix, here’s a workaround: Go online and sign in to HBOMax.com. (You may have to choose Sign In on the next page as well.) When prompted, select Sign in with a Provider . Choose Xfinity. You’ll be prompted to sign in using your Xfinity ID and Password. Once you’re signed in, please play any video.
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  • hbo max on apple tv not working